Privacy Policy
By using our engine reconditioning, fitting, or repair services, you agree to these terms, which comply with UK consumer law.
1. Payments
A 30% non-refundable deposit is required to book your service.
The remaining balance is due upon completion, before collection or delivery.
Extra work/parts will be charged separately and paid upfront.
Payments accepted via bank transfer or card; no refunds on deposits or completed work.
2. Remote Orders
Detailed quotes are provided for distance services.
Payment confirms consent to waive the 14-day cooling-off period.
Customer arranges vehicle delivery unless collection is agreed (extra charge).
No refunds once work starts or parts are ordered.
3. Quotes & Pricing
Initial quotes are estimates; actual costs may change after inspection.
Market changes or additional repairs may affect pricing.
4. Additional Work
Customer approval is required for extra repairs.
If declined, parts will be reassembled, and the vehicle must be collected within 72 hours.
5. Completion Time
Most jobs are completed in 7–14 working days, subject to part availability and complexity.
Delays due to external factors are not the company’s responsibility.
6. Collection & Storage
Vehicles must be collected within 3 days after completion or declined work.
£50/day storage fee applies thereafter.
Vehicles not collected within 15 days may be sold, with 7 days’ written notice.
7. Warranty
6-month warranty on reconditioned parts/labour; non-transferable.
Warranty is void if:
Third parties work on the vehicle,
Engine is remapped/altered,
Maintenance advice is ignored,
Post-repair advisories are not followed.
Claims must be submitted in writing.
8. Liability
Not liable for personal belongings, consequential damages, or customer-supplied parts.
Liability only applies in cases of proven negligence.
9. Conduct
Abusive behavior voids warranties and ends service.
Such conduct will be reported to authorities.
10. Vehicle Retention
Vehicles and parts remain company property until full payment is received.
No release until all dues are cleared.
11. Exclusions
Warranty doesn’t cover racing, neglect, accidents, or misuse.
12. Legal Jurisdiction
Governed by English law under the jurisdiction of England and Wales courts.
No third-party rights under these terms.
13. Final Notes
Changes to work will be added to this agreement.
Remove valuables before handing over your vehicle.
Contact us via the provided email for support or questions.
14. Data Protection
We collect personal data (e.g., name, contact, vehicle info) to provide and manage services.
Your data may be shared with trusted service providers but never sold.
We retain data only as long as necessary and protect it with strict security measures.
You have rights under UK GDPR, including access, correction, deletion, and objection.
To exercise your rights or for concerns, contact us at [email address].
You may also file complaints with the ICO if dissatisfied with our handling of your data.